SPORTRICK

IMPOSTAZIONI 27

• Main Settings
• Activities
• List Values - Skills
• List Values - Points of Sale
• List Values - Brands

See all 27 articles

Pianificazione 29

• Standard - Facilities and Areas
• Standard - Season and Sub-Seasons
• Standard - Closures
• Membership Fee/Card
• Courses - Price Lists

See all 29 articles

Front Office 35

• Home Page - User Search
• Home Page - Prime Entry
• Home Page - Timeline of Activities
• Front Office - List of Users
• Creation of a User Profile

See all 35 articles

Calendar 5

• Calendar
• How to Disable Class Booking
• Course Availability
• Change of Course - Drag and Drop
• Waiting List for Courses

Controllo Accessi 3

• Access Control
• Access Control from the User's Profile
• Choose Access Right

Reports 3

• Standard Exports
• Advanced Analysis
• Marketing

Back Office 10

• Creation of SDD Files
• Issue Receipts for SDD Payments
• View SDD Files
• Accounting - Document List
• Staff Agenda - Disable/Enable Reservations for Courses

See all 10 articles

Trainer 1

• Trainer

How to...? 1

• How to use SPORTRICK's CRM

Examples of Marketing Searches 6

• Users with an active subscription/multipack during a specific period
• Renewals
• People who haven't renewed their subscription/multipack
• People who didn't purchase any subscription in the last few months
• Users with an active multipack who have been absent for more than 30 days

See all 6 articles

FAQ - REFUNDS 1

• How to RETURN an ITEM

FAQ - COURSES 3

• How to CHANGE the ENROLMENT from one COURSE to ANOTHER
• How to BOOK a CATCH-UP CLASS
• How to EDIT the DETAILS of MULTIPLE COURSES

FAQ - DOCUMENTS 4

• How to CHANGE a DOCUMENT already ISSUED
• How to CANCEL a WRONG DOC
• How to CHANGE a DOCUMENT TEMPLATE
• How to SET UP a DEFAULT DOCUMENT for SALES

FAQ - PAYMENTS 5

• How to CREATE ADVANCED PAYMENTS/INSTALMENTS
• How to FIX an ERROR in the CREATION of INSTALMENTS
• How to ENTER new DETAILS for SDD PAYMENTS
• How to FIND the DETAILS of the ACCOUNT USED for SDD PAYMENTS
• How to SUSPEND/REACTIVATE ACCOUNT DETAILS for SDD PAYMENTS

FAQ - RENEWALS 4

• How to RENEW the SALE of an ITEM at the SAME CONDITIONS
• How to ACTIVATE/CANCEL the AUTOMATIC RENEWAL of a MULTIPACK
• How to set up the AUTOMATIC RENEWAL of a MULTIPACK through INSTALMENTS
• How to RENEW a COURSE

FAQ - SALES 3

• How to SET the SELLER
• How to CHANGE the SELLER
• How to CHANGE the SALE DATE

FAQ - USER PROFILE 3

• How to CHANGE the CONSULTANT ASSIGNED to a CLIENT
• How to ACCESS USERS' PROFILES by SCANNING their CARD
• How to FIND the USER'S CODE

FAQ - CARDS 3

• How to MANUALLY INSERT a CARD MODEL
• How to ASSIGN a PROXIMITY CARD to a USER's PROFILE
• How to MAKE a PROXIMITY CARD REUSABLE

FAQ - ACCESS CONTROL 4

• How to SPECIFY EARLY/LATE ACCESS TIME
• How to SIMULATE ACCESS without a CARD
• How to ASSIGN a PROXIMITY CARD for ACCESS CONTROL
• How to ADD/DELETE a USER'S ACCESS

FAQ - SUSPENSIONS 1

• How to FREEZE an ACTIVE MULTIPACK

FAQ - BOOKINGS 3

• How to CHANGE/CANCEL a BOOKING
• How to BOOK CLASSES from the USER'S PROFILE
• How to BOOK/SELL an INDIVIDUAL CLASS of a COURSE

FAQ - BARCODES 2

• How to ENABLE BARCODES/WHITELIST
• How to PRINT a BARCODE on RECEIPTS to be USED as ACCESS PASS

FAQ 4

• How to MANAGE COUPONS
• How to CHANGE the VALUE of a COUPON
• How to MANAGE a GIFT CARD
• How to TRANSFER a COUPON from one USER to ANOTHER

FAQ - MULTIPACKS 4

• How to TRANSFER a MULTIPACK from one USER to ANOTHER
• How to MANAGE a RESCISSION
• How to MANAGE a CANCELLATION of the AUTOMATIC RENEWAL of a MULTIPACK
• How to CHANGE the CREDIT and/or VALIDITY of an ALREADY-SOLD MULTIPACK

FAQ - WAITING LIST 2

• How to ADD a PERSON to the WAITING LIST for a CLASS
• How to REMOVE a PERSON from a WAITING LIST

FAQ - E-COMMERCE 3

• How to CHANGE the PASSWORD of the E-COMMERCE ACCOUNT
• How to MANAGE OUTSTANDING PAYMENTS via the E-COMMERCE
• How to DELETE the BOOKING of a CLASS

FAQ - SKILLS 1

• How to ASSIGN SKILLS to a USER'S PROFILE

FAQ - MARKETING 2

• How to MASSIVELY ADD/REMOVE TAGS
• How to Purchase SMS from the Store

FAQ - TAXES 2

• How to ASSIGN a TAX to an ITEM
• How to SET UP the AUTOMATIC PRINT of a DOCUMENT depending on the ITEM's TAX

FAQ - SERVICES 4

• How to MANAGE MULTIPLE-PARTICIPANT BOOKINGS for a SERVICE
• How to CHANGE a SERVICE RESERVATION
• How to BOOK a SERVICE for a PERSON WITHOUT USER PROFILE
• How to CANCEL the RESERVATION of a SERVICE

FAQ - PROSHOP 1

• How to MOVE STOCK from ONE WAREHOUSE to ANOTHER

SEPA 8

• SEPA - Main Settings
• Set up SDD Payment
• Creation of SDD Files
• Issue Receipts for SDD Payments
• View SDD Files

See all 8 articles

E-Commerce 12

• E-Commerce Activation
• How to enable the E-Commerce for Users
• Availability of Activities on the E-Commerce
• Enable Sale Availability on the E-Commerce
• Enable Online Booking

See all 12 articles

Massive Procedures 1

• Massive Upload of Proshop Items