FAQ - RENEWALS

How to RENEW the SALE of an ITEM at the SAME CONDITIONS
It is possible to sell the same items at the same sale conditions by clicking on the purchased item in the user's profile and then on Renewal   th...
Wed, 27 Mar, 2019 at 3:10 PM
How to RENEW a COURSE
Open the user's profile and click on the row of the course to be renewed Please note that the system checks the first available period for renewal ...
Mon, 1 Apr, 2019 at 5:36 PM
How to ACTIVATE the AUTOMATIC RENEWAL of a MULTIPACK
List of Topics introduction activation of the automatic renewal result in the Front Office 1. Introduction The system will renew the multipack ...
Thu, 28 Oct, 2021 at 7:15 PM
How to MANAGE a CANCELLATION of the AUTOMATIC RENEWAL of a MULTIPACK
List of Topics cancellation of the automatic renewal from the Front Office cancellation of the automatic renewal from the E-Commerce  cancellation track...
Tue, 2 Nov, 2021 at 11:47 AM
How to REACTIVATE the AUTOMATIC RENEWAL AFTER it was CANCELLED
To reactivate the automatic renewal after it was cancelled, open the user profile, click on the name of the multipack and click on ACTIONS (on the right-han...
Tue, 2 Nov, 2021 at 11:49 AM
How do I KNOW WHO CANCELLED the AUTOMATIC RENEWAL of their MEMBERSHIP?
To find out which customers have decided to cancel the automatic renewal of their membership, click on Reports -> Marketing -> CRM -> and select &q...
Tue, 2 Nov, 2021 at 10:54 AM
How to CREATE a MULTIPACK that AUTO-RENEWS at DIFFERENT CONDITIONS?
List of Topics pre-requisites user case multipack configuration receipt configuration 1. Pre-requisites Please note that this manual requires an in-...
Thu, 25 Mar, 2021 at 2:02 PM