Before creating shifts you will need to create Roles.

To add shifts for operators who are not trainers/instructors, click on Reports -> Back Office -> Shifts -> Add

Please note that operators must have a registered user profile.

Once shifts have been created, 
they can only be deleted one by one.

To edit shifts please refer to the manual: Check Agenda

You can also filter shifts by date to have an overview of the staff shifts during a certain period, or use the search field to narrow the search.

By clicking on the arrow next to the word Actions it will be possible to delete shifts individually.