List of Topics
- pre-requisites
- introduction
- management of absences
- how to book a catch-up class
1. Pre-requisites
In order to fully understand this manual, it is necessary to know in detail how SPORTRICK works. The configuration of catch-up classes has to be carried out both on SPORTRICK and on the VAR portal. Please refer to the following manuals for advice:
2. Introduction
If enabled, SPORTRICK offers the option to let clients mark their own absences to class via the E-Commerce and potentially book one or more catch-up classes.
3. Management of Absences
The screenshots below show the steps to mark an absence. Please note that once the absence has been confirmed, it cannot be cancelled via E-Commerce. Only reception operator can cancel it from the Front Office in SPORTRICK.
The only option available on the E-Commerce is to book a catch-up class (if there is still availability for that class).
After the absence has been confirmed, the class will be crossed off the list.
4. How to Book a Catch-up Class
click on Booking -> Agenda on the left-hand side menu and then click on Book a Catch-Up Class
- click on the activity
- select when to book the catch-up class
- click on the activity again to confirm the booking