FAQ - COURSES

How to CHANGE the ENROLMENT from one COURSE to ANOTHER
It is possible to move a customer from one course to another with no additional charge. Please note that all absence/attendance records will be lost (and co...
Tue, 26 Mar, 2019 at 5:16 PM
Courses - Summary - Assistant to the Main Trainer
The trainer responsible for a course can rely on an extra trainer for assistance.  In order to add more trainers to a course, click on Planning -> Cours...
Thu, 30 Apr, 2020 at 4:38 PM
How to BOOK a CATCH-UP CLASS
Clients can book a catch-up class according to the catch-up type that has been planned. In order to book a catch-up class, click on the row correspon...
Thu, 28 Mar, 2019 at 3:14 PM
How to Check the Courses that have been Planned?
From Timetable -> Timetable it is possible to view all the courses that have been planned. If a course is not visible, it is advisable to wait for ...
Fri, 7 May, 2021 at 11:54 AM
Why are Courses not Visible on the Timetable?
Did you check the day you are currently viewing is the correct one? If you planned courses that start in September and now it's summer, you will have t...
Fri, 7 May, 2021 at 12:11 PM
How to ADD NOTES about a CLASS
Just open the Timetable and double click on the slot of the class.  Type the notes in the corresponding field and then click on Save Changes. If you hav...
Fri, 19 Aug, 2022 at 5:23 PM