If customers forget their card, it will be possible to simulate the access manually through the following steps: 

  1. click on Access Control
  2. type in the name of the person
  3. select the gate/turnstile (if there are more than one access points)
  4. click on Simulate Access

The steps to simulate the exit are exactly the same, but you will have to click on Exit before typing the name of the person and clicking on Simulate Access