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FAQ
Examples of Marketing Searches
6
Users with an active subscription/multipack during a specific period
Renewals
People who haven't renewed their subscription/multipack
People who didn't purchase any subscription in the last few months
Users with an active multipack who have been absent for more than 30 days
See all 6 articles
FAQ - STATISTIC DETAILS
1
How to use STATISTIC DETAILS
FAQ - ACCESS CONTROL
6
How to SPECIFY EARLY/LATE ACCESS TIME
How to BLOCK ACCESS according to SPECIFIC CHARACTERISTICS
How to ADD/DELETE a USER'S ACCESS
How to ASSIGN a PROXIMITY CARD for ACCESS CONTROL
How to SIMULATE ACCESS without a CARD
See all 6 articles
FAQ - USER PROFILE
6
How to CHANGE the CONSULTANT ASSIGNED to a CLIENT
How to ACCESS USERS' PROFILES by SCANNING their CARD
How to FIND the USER'S CODE
How to DELETE a USER PROFILE
How to ADD a PICTURE to the USER PROFILE
See all 6 articles
FAQ - BARCODES
2
How to ENABLE BARCODES/WHITELIST
How to PRINT a BARCODE on RECEIPTS to be USED as ACCESS PASS
FAQ - COURSES
3
How to CHANGE the ENROLMENT from one COURSE to ANOTHER
How to BOOK a CATCH-UP CLASS
How to EDIT the DETAILS of MULTIPLE COURSES
FAQ - DOCUMENTS
5
How to CHANGE a DOCUMENT already ISSUED
How to CANCEL a WRONG DOCUMENT
How to CHANGE the TEMPLATE of an ISSUED DOCUMENT
How to SET UP a DEFAULT DOCUMENT for SALES
Where to FIND the LIST of DOCUMENTS of PROSHOP ANONYMOUS SALES
FAQ - E-COMMERCE
6
How to CHANGE the PASSWORD of the E-COMMERCE ACCOUNT
How to MANAGE OUTSTANDING PAYMENTS via the E-COMMERCE
How to DELETE the BOOKING of a CLASS
How to specify a TIME FRAME for BOOKING AVAILABILITY
How to specify the BOOKING CANCELLATION NOTICE PERIOD
See all 6 articles
FAQ - WAITING LIST
2
How to VIEW the WAITING LIST for a CLASS/COURSE
How to REMOVE a PERSON from a WAITING LIST
FAQ - SKILLS
1
How to ASSIGN SKILLS to a USER'S PROFILE
FAQ - MARKETING
4
How to use SPORTRICK's CRM
How to MASSIVELY ADD/REMOVE TAGS
How to Purchase SMS from the Store
How to SPECIFY the SENDER of EMAILS
FAQ - MULTIPACKS
4
How to TRANSFER a MULTIPACK from one USER to ANOTHER
How to MANAGE a RESCISSION
How to MANAGE a CANCELLATION of the AUTOMATIC RENEWAL of a MULTIPACK
How to CHANGE the CREDIT and/or VALIDITY of an ALREADY-SOLD MULTIPACK
FAQ - PAYMENTS
5
How to CREATE ADVANCED PAYMENTS/INSTALMENTS
How to FIX an ERROR in the CREATION of INSTALMENTS
How to ENTER new DETAILS for SDD PAYMENTS
How to FIND the DETAILS of the ACCOUNT USED for SDD PAYMENTS
How to SUSPEND/REACTIVATE ACCOUNT DETAILS for SDD PAYMENTS
FAQ - BOOKINGS
3
How to CHANGE/CANCEL a BOOKING
How to BOOK CLASSES from the USER'S PROFILE
How to BOOK TRIAL CLASSES or PAY AS YOU GO CLASSES
FAQ - COUPONS & PROMOTIONS
5
How to APPLY PROMOTIONS and DISCOUNTS
How to MANAGE COUPONS
How to CHANGE the VALUE of a COUPON
How to MANAGE a GIFT CARD
How to TRANSFER a COUPON from one USER to ANOTHER
FAQ - PROSHOP
1
How to MOVE STOCK from ONE WAREHOUSE to ANOTHER
FAQ - REFUNDS
1
How to REFUND an ITEM
FAQ - RENEWALS
4
How to RENEW the SALE of an ITEM at the SAME CONDITIONS
How to ACTIVATE/CANCEL the AUTOMATIC RENEWAL of a MULTIPACK
How to set up the AUTOMATIC RENEWAL of a MULTIPACK through INSTALMENTS
How to RENEW a COURSE
FAQ - SERVICES
4
How to MANAGE MULTIPLE-PARTICIPANT BOOKINGS for a SERVICE
How to CHANGE a SERVICE RESERVATION
How to BOOK a SERVICE for a PERSON WITHOUT USER PROFILE
How to CANCEL the RESERVATION of a SERVICE
FAQ - SUSPENSIONS
1
How to FREEZE an ACTIVE MULTIPACK
FAQ - TAXES
2
How to ASSIGN a TAX to an ITEM
How to SET UP the AUTOMATIC PRINT of a DOCUMENT depending on the ITEM's TAX
FAQ - AFFILIATION CARDS
1
How to MANUALLY INSERT a CARD MODEL
FAQ - SALES
4
How to SPECIFY the SELLER
How to CHANGE the SELLER
How to CHANGE the SALE DATE
How to DELETE SALES
FAQ - WALLET
1
How to EDIT the CREDIT of a WALLET