SPORTRICK

Examples of Marketing Searches 6

• Users with an active subscription/multipack during a specific period
• Renewals
• People who haven't renewed their subscription/multipack
• People who didn't purchase any subscription in the last few months
• Users with an active multipack who have been absent for more than 30 days

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FAQ - STATISTIC DETAILS 1

• How to use STATISTIC DETAILS

FAQ - ACCESS CONTROL 6

• How to SPECIFY EARLY/LATE ACCESS TIME
• How to BLOCK ACCESS according to SPECIFIC CHARACTERISTICS
• How to ADD/DELETE a USER'S ACCESS
• How to ASSIGN a PROXIMITY CARD for ACCESS CONTROL
• How to SIMULATE ACCESS without a CARD

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FAQ - USER PROFILE 6

• How to CHANGE the CONSULTANT ASSIGNED to a CLIENT
• How to ACCESS USERS' PROFILES by SCANNING their CARD
• How to FIND the USER'S CODE
• How to DELETE a USER PROFILE
• How to ADD a PICTURE to the USER PROFILE

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FAQ - BARCODES 2

• How to ENABLE BARCODES/WHITELIST
• How to PRINT a BARCODE on RECEIPTS to be USED as ACCESS PASS

FAQ - COURSES 3

• How to CHANGE the ENROLMENT from one COURSE to ANOTHER
• How to BOOK a CATCH-UP CLASS
• How to EDIT the DETAILS of MULTIPLE COURSES

FAQ - DOCUMENTS 5

• How to CHANGE a DOCUMENT already ISSUED
• How to CANCEL a WRONG DOCUMENT
• How to CHANGE the TEMPLATE of an ISSUED DOCUMENT
• How to SET UP a DEFAULT DOCUMENT for SALES
• Where to FIND the LIST of DOCUMENTS of PROSHOP ANONYMOUS SALES

FAQ - E-COMMERCE 5

• How to CHANGE the PASSWORD of the E-COMMERCE ACCOUNT
• How to MANAGE OUTSTANDING PAYMENTS via the E-COMMERCE
• How to DELETE the BOOKING of a CLASS
• How to specify a TIME FRAME for BOOKING AVAILABILITY
• How to specify the BOOKING CANCELLATION NOTICE PERIOD

FAQ - WAITING LIST 2

• How to VIEW the WAITING LIST for a CLASS/COURSE
• How to REMOVE a PERSON from a WAITING LIST

FAQ - SKILLS 1

• How to ASSIGN SKILLS to a USER'S PROFILE

FAQ - MARKETING 4

• How to use SPORTRICK's CRM
• How to MASSIVELY ADD/REMOVE TAGS
• How to Purchase SMS from the Store
• How to SPECIFY the SENDER of EMAILS

FAQ - MULTIPACKS 4

• How to TRANSFER a MULTIPACK from one USER to ANOTHER
• How to MANAGE a RESCISSION
• How to MANAGE a CANCELLATION of the AUTOMATIC RENEWAL of a MULTIPACK
• How to CHANGE the CREDIT and/or VALIDITY of an ALREADY-SOLD MULTIPACK

FAQ - PAYMENTS 5

• How to CREATE ADVANCED PAYMENTS/INSTALMENTS
• How to FIX an ERROR in the CREATION of INSTALMENTS
• How to ENTER new DETAILS for SDD PAYMENTS
• How to FIND the DETAILS of the ACCOUNT USED for SDD PAYMENTS
• How to SUSPEND/REACTIVATE ACCOUNT DETAILS for SDD PAYMENTS

FAQ - BOOKINGS 3

• How to CHANGE/CANCEL a BOOKING
• How to BOOK CLASSES from the USER'S PROFILE
• How to BOOK/SELL an INDIVIDUAL CLASS of a COURSE

FAQ - COUPONS & PROMOTIONS 5

• How to APPLY PROMOTIONS and DISCOUNTS
• How to MANAGE COUPONS
• How to CHANGE the VALUE of a COUPON
• How to MANAGE a GIFT CARD
• How to TRANSFER a COUPON from one USER to ANOTHER

FAQ - PROSHOP 1

• How to MOVE STOCK from ONE WAREHOUSE to ANOTHER

FAQ - REFUNDS 1

• How to REFUND an ITEM

FAQ - RENEWALS 4

• How to RENEW the SALE of an ITEM at the SAME CONDITIONS
• How to ACTIVATE/CANCEL the AUTOMATIC RENEWAL of a MULTIPACK
• How to set up the AUTOMATIC RENEWAL of a MULTIPACK through INSTALMENTS
• How to RENEW a COURSE

FAQ - SERVICES 4

• How to MANAGE MULTIPLE-PARTICIPANT BOOKINGS for a SERVICE
• How to CHANGE a SERVICE RESERVATION
• How to BOOK a SERVICE for a PERSON WITHOUT USER PROFILE
• How to CANCEL the RESERVATION of a SERVICE

FAQ - SUSPENSIONS 1

• How to FREEZE an ACTIVE MULTIPACK

FAQ - TAXES 2

• How to ASSIGN a TAX to an ITEM
• How to SET UP the AUTOMATIC PRINT of a DOCUMENT depending on the ITEM's TAX

FAQ - AFFILIATION CARDS 1

• How to MANUALLY INSERT a CARD MODEL

FAQ - SALES 4

• How to SPECIFY the SELLER
• How to CHANGE the SELLER
• How to CHANGE the SALE DATE
• How to DELETE SALES

FAQ - WALLET 1

• How to EDIT the CREDIT of a WALLET