With a suspension it is possible to temporarily freeze the validity of a multipack for a certain period. 

Steps to create a suspension:

  1. Click on the multipack that you intend to suspend in the user's profile
  2. Click on Suspensions - Add to choose a suspension or you can also click on Freeze to complete the procedure (see Suspensions to learn how to create one)
  3. choose the suspension from the drop-down menu (please note that if a specific suspension has been added to the details of the multipack during the planning, it will be the only one available)

  4. specify the start of the suspension

  5. specify the end of the suspension (the system automatically sets the last day of the suspension according to the duration specified in the planning, but it can be changed). This field can also be left blank if the date is unknown. It will be possible to specify it at a later stage 
  6. penalty: additional fee for the suspension (optional)
  7. notes about the suspension

  8. click on OK to add the suspension

The icon informs that the multipack is currently suspended.

You can still edit/delete the suspension in the details of the suspended multipack.

Standard suspensions can be applied for a potentially unlimited number of times, whilst suspensions based on the solar month cannot be applied again once they have run out (click here for more details).