List of Topics

  1. pre-requisites
  2. introduction
  3. summary section
  4. profile-info section
  5. account section 
  6. privacy section 
  7. accounting section 
  8. document section 
  9. agenda section 
  10. access-record section


1. Pre-requisites

This manual shoud be read only after completing the Configuration of the Layout and Features of the E-Commerce Portal. The purpose of this manual is to show what clients will find within their E-Commerce profile according to their activity on the portal and the data retrieved from their user profile registered in SPORTRICK.


2. Introduction


The E-Commerce Profile includes all the configurations for the management of the user's online account.


3. Summary Section

In the Summary there is an overview of the account configurations and the activity of the user 


4. Profile-Info Section

In this section the user can find the personal details that are registered in their user profile in SPORTRICK.

5. Account Section

In this section the user can: 

  • add some personal info
  • change their password
  • change the default language of the E-Commerce portal (available languages: English, Italian, Spanish).

6. Privacy Section

In the Privacy section the user can find the Privacy Policy of the club and a list of privacy-related settings:

  • allow profile visibility in social searches: if the box is ticked, other users can add the current user to their list of friends and invite the users to classes, groups, events...
  • share agenda with:
    • no one: no one will be able to see the user's activity
    • only friends: only the user's friends will be able to see the user's activity (they must be included in the user's list of friends on the E-Commerce portal)
    • all: all users will be able to see the user's activity
  • allow access visibility for:
    • no one: no one will be able to know when the user gets in the club
    • only friends: only the user's friends will be able to know when the user gets in the club (they must be included in the user's list of friends on the E-Commerce portal)
    • all: all users will be able to know when the user gets in the club

(to access this kind of information if the visibility has been enabled, other users will have to click on the person's name from Social -> Friends). Please see below two examples of enabled visibility:



  • allow email newsletters/communications: if the YES option is selected, the user agrees to receive messages from the club (e.g. newsletter, notices, marketing communications...).

7. Accounting Section

This section shows a collection of all the user's receipts. By clicking on each document it will be possible to get a preview.


8. Document Section

In this section the user can find all kind of documents that are not related with purchases (so for example signed contracts, signed privacy policy, picture and ID scans...). Next to each document there is a button to download it on the user's device.


9. Agenda Section

Summary of all the user's bookings and classes of the courses the user has enroled onto. For a quicker check, they can be filtered by date.

10. Access-Record Section

List of the last access-records of the user and the total number of access records since the user first joined the club.