Introduction

Sportrick's planning is based on the concept of Activity

Why are activities useful?

  1. Activities are necessary to plan courses and create a timetable. Clients can enrol onto courses (e.g. swimming) or book classes (e.g. yoga)
  2. Providing different colours to activities can make bookings easier, since courses and services will be shown with the colour assigned to the related activity
    • services
    • courses
  3. Linking an activity with subscriptions/memberships can be useful for analysis purposes, as well as categorizing sales on the E-Commerce portal (example: clients can click on yoga to find all the items on sale related to that activity. Another example can be an activity called "courses" to group all those subscriptions that offer the possibility to enrol onto a course or take part in fitness classes).


Creation

To add all your activities, go to the Main Settings and click on Activities. The list below sums up all the characteristics of an activity:

  • Info

    • Name: name of the activity: e.g. Zumba, Swimming;
    • Code: it's a short code for the activity that will show up in the timetable, e.g. Zu for Zumba (optional);
    • Colour: colour associated with the activity to distinguish it from the others (for example on the timetable) 

Important: a very useful tool for the creation of courses is the division of activities into sub-categories. Please find below two examples that clarify this concept: 

Example 1 - Swimming Courses: rather than creating three activities for swimming according to the skills required for the course, it is possible to create a single activity called "swimming" and then three skills, for example: beginner, intermediate, advanced. 

Example 2 - Fitness Classes: rather than creating an activity for every course, it is possible to group courses into a macro activity, for example Fitness, and then create the different courses as skills: zumba, kettlebells, spinning, HIIT... this can be done for example if all the fitness activities have the same price. 

Please click here for further info.


Tips

When it comes to fitness classes, the table below can be very useful to decide whether to create an activity for each fitness course or to follow the aforementioned example and create a single general activity with the related fitness courses planned as skills.


ONE GENERAL ACTIVITYAN ACTIVITY FOR EVERY COURSE
COLOUR ON THE TIMETABLE

all the courses on the timetable will have the same colour (the colour of the single general activity i.e. fitness)

the courses on the timetable will have different colours depending on the colours provided to each activity

PLANNING OF THE TIMETABLE 

the procedure for the planning of the timetable is quicker, since the activity needs to be selected only once


the procedure for the planning of the timetable will have to be repeated from the beginning for each single activity


BOOKING LIMIT DEPENDING ON THE ACTIVITY

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it is possible to specify a different booking limit for each activity. Example: customers will be allowed to book just one yoga class per week and two pilates classes per week. This is useful to:

  • prevent the same people from booking the same classes, ensuring a variation of participants
  • encourage people to try out different activities
PLANNING SUBSCRIPTIONS FOR CLASS BOOKING

quick planning of subscriptions: to specify which courses can be booked with a subscription, it will be sufficient to select the "fitness" activity and automatically all the related courses (configured as skills) will be included

while planning a subscription, the activities that will be available for booking will have to be inserted one by one

BOOKINGS VIA E-COMMERCE (CUSTOMER PORTAL)

the client can select the fitness activity to view all the related courses in the timetable

the client can only see the timetable of the selected activity

Advanced Optional Settings

  • E-Commerce

    • E-Commerce Sales: by selecting this option, all items associated with the activity will be available for online purchases via the E-Commerce
    • E-Commerce Booking: by selecting this option, all classes associated with the activity will be available for online booking via the E-Commerce
    • Check Skills: by selecting this option, clients will only be allowed to enrol onto courses corresponding to their skills. The system will refer to the skills in the user's profile (Info->Skills)
    • E-Commerce Name: the activity will appear under this name on the E-Commerce (only if it is different from the main name of the activity specified in the Info section)
    • E-Commerce Description: description of the activity for the E-Commerce (optional)
  • Statistic Details

    • Optional Fields: it is possible to specify up to 5 optional characteristics for the activity that can be useful for reports, analysis and accounting (for more details click here)

Example: by typing the word Swimming Pool in the first Optional Field of all the activities taking place in the swimming pool, it will be possible to group them in a single category (Swimming Pool). Then, adding the word Course in the Optional Field number 2, it will be possible to create a sub-category.

Another activity could be "Private Swimming Classes". In this case the First Optional Field can be "Swimming Pool" and the Second Optional Field can be "Private Classes".

In a report, all activities can therefore be filtered by activities taking place in the swimming pool and the results can be additionally filtered to separate courses from private classes. 

  • More

    • Waiting List: select the box to enable a waiting list for the activity in case of overbooking. For more info about the types of waiting list, please click here
    • Free Booking: if this option is selected, customers will be allowed to book an activity even if it's not included in their subscription
    • Marketing: if this option is selected, the activity will be made public on the website so that customers can book it. This option is only valid for web pages integrated with Sportrick
    • Target Analysis: if enabled, the activity will be considered a target for specific reports. Example: it is possible to create a report about the number of subscriptions sold during a certain period excluding those subscriptions with a one-day validity. In order to do so, just disable the target option for the activity linked with those subscriptions that are not required in the report
    • Notes: notes about the activity


Important: the button Delete will delete the activity but it can only be used if the activity hasn't been linked with another object (course, multipack, service, etc.). Conversely, the activity can be stored (Edit -> More -> Stored). This means that the activity will no longer be in use but it will be kept in the system for record purposes.