List of topics

  1. introduction
  2. creation
  3. integrations
    • SEPA
    • PAYPAL
  4. activation of online payments
  5. statistic details

1. Introduction

Payment types will appear after clicking on Pay Now in the payment section of the Front-Office

2. Creation

To add payment types click on Settings -> Payment Method -> Add

You will need to specify:

  • name: name of the payment method: e.g. cash, credit card, debit card, bank transfer...
  • order: if you type in "1" this payment method will be the first entry of the menu during Front-Office payment procedures. If you don't fill in this field, the payment methods will appear in alphabetical order.

Important: the button Delete will delete the payment type but it can only be used if the payment type hasn't been selected for payment yet. Conversely, the payment type can be stored (Edit -> Info -> Stored). This means that it will no longer be in use but it will be kept in the system for record purposes. 

3. Integrations

Integrations are only required for SEPA payments and online payments via E-Commerce.

There are only two available options for E-Commerce payments: NEXI and PAYPAL.

Please note that it is only possible to set up A SINGLE ACCOUNT for online payments (that is, it is not possible to get some payments on a Paypal account and some other payments on another Paypal account).


SEPA or SDD (SEPA Direct Debit) is a payment method that allows recurrent payments directly from the customer's bank account (only for EU countries). Select Automatic SDD in the Integrations sections and then click on OK.


After selecting PayPal in the Integrations section, fill in the required fields with the details that you can find in your PayPal account (you will have to register on the PayPal website if you don't have an account yet)


After selecting XPay in the Integrations section, select paga_multi as service type, then insert the Alias and the Secret Key of your account. 

For recurrent payments, that is, payment that are automatic and have a specific due date, it will be necessary to select paga_rico as service type, then fill in all the fields.

Should an error occur with payments, leave the service-type field blank (just click on the x next to the inserted value to delete it).

4. Activation of Online Payments

In order to activate online payments, it will be necessary to copy the payment ID (that you can find in the details of the payment method, as shown in the picture below) and open the VAR portal (if you don't have access to the VAR, please contact Click on Managed Environments -> View More -> Configurations -> Settings and insert the number 10057 in the Search field and then click on Modify. Click on the box to untick it and then paste the payment ID in the blank field. Then save. 

IMPORTANT: please note that online payments will not work if the item sold hasn't got a tax (it can be VAT free as well, as long as the tax field is filled in). and the tax is linked with a document template. Please refer to the tax manual for more details.

5. Statistic Details

Please see the corresponding manual for more info.