In the main page of the user profile there is a section called Proshop with a summary of all the items bought by the client that belong to the following categories:


  • ProShop items
  • wallet top-ups 
  • purchased gift coupons 


Symbols


unpaid
paid 
refunded


Click on the Info button to: 

  • find details about the item (purchase date, description, quantity)
  • add notes about the item 
  • find details about the sale of the item (in the Accounting section). It is possible to change some details by clicking on the Edit button. Please don't forget to save changes after clicking on OK. 


  • refund the item by clicking on Actions -> Refund on the right-hand side. Please refer to the manual about refunds for more details about the procedure