If an item is returned, it won't be valid anymore and the client can get a refund (a coupon can be created).
The value of the coupon will be automatically calculated by the system.
From the user's profile:
- Click on the item to be returned;
- Click on Actions - Refund :
Once you have clicked on the button the below window will pop up:
It is possible to change the value and the date of return of the item.
Click here to see how you can use a coupon as a payment method.