When a client has two or more multipacks valid for access at a given moment, the system can allow the reception personnell to choose which multipack has priority over the other/s to record the client's access.
Please note that this option must be activated from the VAR portal. After logging in, click on Managed Enviroments -> View More -> Configurations -> Settings and type in the code 10095 in the search field. The following option will appear: "Access control: enable multipack with same priority check". Click on Modify and select YES.
How it works
When access is attempted, the Browse button will appear (only if the customer has two or more multipacks valid for access at that moment).
Just click on the button and the system will provide a list of the valid multipacks. Click on "Select" to choose one.
The system will record the access with the selected multipack.
If the option is not enabled, a client with two valid multipacks, one with credit deduction and the other with unlimited access, will incur in credit deduction at the access, since the system gives priority to the multipack with passes, ignoring the multipack that grants unlimited access.