1. Introduction

To manage staff working-times/shifts click on Report -> Back Office -> Shift Management, then apply the filters listed below:

  • resource
  • starting date
  • last day

and click on Update: the table on the right will show a list of the shifts planned for the selected period.


Where are these shifts taken from?


INSTRUCTORS
Working hours correspond to the start and end time of courses the instructor has been assigned to (from Planning -> Courses -> Course Summary)
RESOURCES FOR SERVICES
Working hours correspond to the resource's availability for a service (Planning -> Services -> Resources-> Detail -> Availability)
OPERATORS
Working hours correspond to the shifts configured from Reports -> Back Office -> Shifts



2. Edit Shifts

To edit shifts click on Change Time  

in the field with each time shift you can type the new working time. The row will change colour to highlight shifts that have been edited.



Please remember to click on Save to avoid losing the changes. Otherwise click on Cancel to undo.


 

3. Delete Shifts

To delete a shift, just place the cursor of the mouse in the field with the time to be deleted and press the CANC key.