Introduction

The first step when planning on Sportrick is the definition of the physical space where activities take place.


The space is made up of:

  • the whole facility
  • the areas that are included in the facility, such as swimming pool, studios for courses, tennis pitches, gym...


Basic Settings


Facility


A facility is the place where all the activities take place.

You can create one or more facilities by clicking on Planning -> Add and type a description (optional) in case of more than one facility

e.g. Name: LONDON FITNESS CLUB

Description: Shopping-Centre Club, SOHO Club, East End Club, West End Club ...


Areas

Introduction

Each facility can be made up of different areas. An area is a space inside the main facility where activities take place. The purpose of creating an area is:

  • the planning of courses
  • the planning of services
  • access control                                       


Creation                                                                       

To create an area click on the name of the corresponding facility and a table will appear below. Click on Add and specify: 

  • name
  • code (optional). It can be an abbreviation or a code that identifies the area. It will show on the timetable and in the timeline of courses on the home page)
  • number of lanes (optional). Only required to plan courses and activities in different lanes of the pool.

Important: the button Delete will delete the facility/area but it can only be used if they haven't been involved in the planning of courses/services. Conversely, the facility/area can be stored (Edit -> Store). This means that they will be kept in the system for record purposes.

 

Advanced Optional Settings


Limiting access according to the capacity of the area

There might be the need to limit the number of people in a specific area or in the whole facility, or to limit the number of cars that can access the parking area. 

In order to avoid overcrowding, the system can be configured to check the number of people (or vehicles) in an area and prevent the access when the maximum capacity is reached. This option can only work correctly if there is an exit reader. If people tap their card on their way in and on their way out, the system can control the actual number of people/vehicles in the designated area.


Please note that this optional feature aims at controlling overcrowding. The capacity of attendees for each class of a course will have to be specified during the planning of the course and not in the details of the area.
This example will better clarify the concept:

Yoga course in studio 1, maximum number of participants 10. If the area (studio 1) is configured with a capacity of 8, the last two people to arrive (among those 10 who have booked the yoga class) will be prevented access, since the area has already reached the maximum capacity when the first 8 attendees arrived. To sum up, the capacity of an area has to do with access control, the capacity of a class has to do with bookings/enrolments.

It is always recommended to bear in mind the area capacity and the number of bookings for a class in order to avoid discrepancies.

To define the maximum capacity of an area in order to avoid overcrowding, please fill in the following fields:


  • capacity: maximum number of people/vehicles allowed in the area within the specified time interval
    SUGGESTION: if the limited capacity doesn't involve a single area but the whole facility, it is recommended to create an ad-hoc area, for example "general access" 
  • interval: interval of time that the system will monitor to check that capacity is not exceeded  (e.g. "Day" means that the system will check the capacity limitation until midnight. Then the count will automatically restart).

Example: if the capacity is 80 and the interval is set to "day", the system will check that during the day the number of people (or vehicles) doesn't exceed 80, without taking into consideration the records of the previous day. This means that if somebody forgot to tap their card and record their exit, the system will not consider that person among the people inside the facility the day after, since at midnight the count starts again.


When a client attempts to enter an area that has reached its maximum capacity, the system will prevent the access, showing the following message: "Capacity Limit Exceeded for {NAME OF THE AREA}".


Equipment Booking

In addition to the booking of a class, Sportrick allows the booking of items/equipment needed for the class.

To configure this option, click on Detail next to the name of the area where the equipment is available for booking and fill in the following fields:

  • groups: a group of items can be a category of equipment (mats, spinning bikes, steps...) or a set of rows (front row, middle row, back row...). To create a group of items, specify the name and then click on ADD
  • items
    • group: select the group the items belong to
    • code: name/code of the items. The system will then automatically create an item with the code followed by a progressive number. It will be possible to edit the code by clicking on the edit button in the table. An example of code can be B for spinning bikes and S for steps, or Fbike for front-row bikes, Mbike for middle-row bikes and Bbike for back-row bikes
    • from number to number: number of items of each group: 
      • example 1: if in the same area there are 10 spinning bikes and 10 steps to be reserved, it will be necessary to plan bikes from 1 to 10 and steps from 11 to 20
      • example 2: front-row bikes from 1 to 8, middle row from 9 to 16 and back-row from 17 to 24

Click on Add to add the items to each group and then click on OK to save changes.


Every time a person books an activity that takes place in an area with items, the system will require the booking of the items as well.