CRM Outcomes are necessary to make the most of Sportrick's CRM.

To add or edit task-related outcomes, click on Settings - CRM Outcomes - Add/Edit and specify:

  • Name
  • Status: it refers to the CRM tasks that will be linked to this outcome. You can choose between Done and Cancelled
  • Outcome Type: you can define the outcome as Positive, Negative or leave it as Unknown

There are two standard outcomes available (they cannot be edited):

  • Email read: status automatically assigned to the notification alerting that a client has just opened an email 
  • Scheduled: status automatically assigned to every CRM task