List of Topics

  1. initial configuration
  2. pre-check
  3. procedure


1. Initial Configuration 

A specific user right is needed to redeem a gift card. To enable this user right, please log onto the VAR portal and click on Managed Environments -> View More -> Configurations -> Teams and then click on Team Permissions next to the team that have to be enabled to redeem gift cards/coupons -> click on the Sell" section and click on YES next to "Allow user to redeem Gift Cards". Then Save.


2. Pre-Check 

Before redeeming a gift-card code, please check that the beneficiary has a registered user profile:


It is always possible to create a user profile by clicking on Add Person


3. Procedure

  1. Click on Front Office -> Gift Card/Coupon
  2. Insert the code and click on Check Code


3. Insert the name of the person who will benefit from the gift card and click on Redeem


4. The system now is confirming that the code cannot be used again since it has already been redeemed


 5. the user's profile will be automatically updated with the new multipack or credit (in case the gift card corresponds to a wallet top-up) as shown in the pictures below:

  • multipack

  • top up