List of Topics

  1. introduction
  2. sale
  3. additional options
  4. payment

1. Introduction

From Front Office -> ProShop you can sell various items (excluding subscriptions) both to existing customers and anonymous people (not registered in the system). 

2. Sale

registered customer

Before selecting the item to sell:

  •  type in the customer's name
  •  or click on Scan Card to read the card used for access control from the reader
register customer 
at the moment of sale
if the customer is new and there is the need to create a profile, click on the yellow button labelled "Add New Person". A new window will open up to fill in the details of the new user. Click on Add to save the new user profile and then select the items to sell

anonymous saleit is also possible to sell items to an anonymous person leaving the Person field blank and proceeding with the selection of the items to sell.

There are different ways to select the items to sell:

BUTTONSclick on the corresponding button to select an item (if they have been divided into categories while planning, they will appear in separate sections). On each button you can see the number of items available (if the stock management has been configured) or the number of items sold on the current day. You can click multiple times on the same button to increase the quantity of items sold (i.e. to sell 2 pairs of goggles, click twice on the button)

ITEM LISTclick on Item List to see all the available items (you can also filter them by warehouse if the stock management has been configured).
You can click multiple times on Add to increase the quantity of items sold

BARCODEscan the barcode of the item and then click on the green button to add it to the shopping basket or just type manually the barcode and then press the Enter key on your keyboard.
Repeat the procedure to add more items to the shopping basket.

Please note that this type of sale only works if items provided with a barcode have the stock-management option active. Please refer to the following manual to know more: 

To find out how to sell gift cards, please click here.

Once you have selected one ore more items, they will appear on the right. 

3. Additional Options

  • To delete a single item from the shopping basket click on the X
  • To apply a promotion click on Promo.

There are two options available:

  1. change the final price manually
  2. select an existing promotion. The system will automatically update the final price.

  • To empty the shopping basket click on Cancel Sale

4. Payment

To proceed with the payment, select the desired payment methodand, in case of multiple points of sale, the location (which must have been created from Settings -> List Values).

*If the customer has a registered profile, it will be possible to pay with the credit of the e-wallet or through instalments.

In the customer's profile you will find the following:

  • receipt in the document section  
  • records of purchased item/s in the ProShop section  

All the documents issued after anonymous sales via the Proshop can be found in a dedicated section that can be accessed by clicking on the Documents button.