In order to create a new user profile/account, click on 

and fill in the blank fields:


  • Main Information
    • Last Name
    • First Name
    • Date of Birth
    • Gender
    • Birth Place
    • Borough of Birth
    • Tax Code
  • Communications
    • Email
    • Phone Number
    • Mobile Phone
  • Address
    • Street
    • City
    • Borough¬†
    • Post Code
    • Country


  • Membership Card: it is possible to assign a membership card to the user by clicking on "Read from device" and scanning the card. Then press Enter on the keyboard
  • Progressive ID: automatic number created by the system. For example, the first user's profile will have number 1 as progressive ID
  • NFC Tag: NFC technology on compatible smartphones can substitute a physical card as an alternative access control method
  • Expiry Date of the Medical Certificate
  • Expiry Date of the Medical Certificate (Competitive Level)
  • Tags
  • Consultant
  • Notes
  • IBAN
  • BIC


  • Consent to receive emails and SMS
    • Marketing
    • Notifications
  • Operator/Trainer: select yes if the user is a member of staff
  • E-Commerce
    • Enable E-Commerce
      • Create E-Commerce User: the system will require a password set up. It is mandatory to specify the user's email address in the main information as it will be the user's ID to access the E-Commerce
      • Link User Account: select an account previously created in Settings - User Management
      • Send Activation Email: the user will be notified via email about the creation of an E-Commerce account and will be prompted to change the password

ADDITIONAL FIELDS: this section will appear only if additional fields have been created in Settings - Additional Fields

Please remember to click on Save Changes.