In order to create a new user profile/account, click on Front Office and then click on 

available fields:


  • Main Information
    • Last Name
    • First Name
    • Date of Birth
    • Gender
    • Birth Place
    • Borough of Birth
    • Tax Code
  • Communications
    • Email
    • Phone Number
    • Mobile Phone
  • Address
    • Street
    • City
    • Borough 
    • Post Code
    • Country


  • Progressive ID: automatic number created by the system. For example, the first user's profile will have number 1 as progressive ID
  • NFC Tag: NFC technology on compatible smartphones can substitute a physical card as an alternative access control method
  • Expiry Date of the Medical Certificate: please note that by editing this field any previous record will be lost. In order to keep a history of medical certificates or assign more than one to a user, it is recommended to create a type of medical certificate from the Settings and then assign it to the user (once the profile has been created) by clicking on Info->Medical Certificate
  • Expiry Date of the Medical Certificate (Competitive Level)
  • Tags
  • Consultant: person responsible for that user
  • Notes
  • Certified Email (for E-Invoincing)
  • Receiver Code (for E-Invoincing)


  • Consent to receive emails and SMS
  • Operator/Trainer: select yes if the user is a member of staff
  • E-Commerce (to activate the E-Commerce for the first time, please ask a Sportrick consultant)
    • Enable E-Commerce
      • Create E-Commerce User: the system will require a password set up. It is mandatory to specify the user's email address in the main information of the user's profile, as it will be the user's ID to access the E-Commerce
      • Link User Account: select an account previously created in Settings - User Management - E-Commerce
      • Send Activation Email: the user will be notified via email about the creation of an E-Commerce account and will be prompted to change the password

Please remember to click on Save Changes.