FAQ - PAYMENTS

How to CREATE ADVANCED PAYMENTS/INSTALMENTS
Please follow the steps below for payments through instalments and advance payments: 1) In the Payment window of the user's profile, click on Advan...
Wed, 27 Mar, 2019 at 2:56 PM
How to FIX an ERROR in the CREATION of INSTALMENTS
You can fix an error by deleting the instalments created and re-create them. Click here to see how to create instalments.
Wed, 27 Mar, 2019 at 3:34 PM
How to ENTER new DETAILS for SDD PAYMENTS
From the shortcuts in the user's profile it is possible to set up the account details that will be used for SDD payments. Click on Shortcuts -> En...
Fri, 29 Mar, 2019 at 5:18 PM
How to FIND the DETAILS of the ACCOUNT USED for SDD PAYMENTS
If the user's profile already has the necessary SDD info (IBAN, BIC, BANK..), they will be available in INFO -> SDD INFO-> DETAIL   Manda...
Thu, 11 Apr, 2019 at 5:31 PM
How to SUSPEND/REACTIVATE ACCOUNT DETAILS for SDD PAYMENTS
In the user's profile click on INFO -> SDD INFO-> DETAIL  Click on the arrow next to the Detail button to show more options: freeze: the a...
Fri, 29 Mar, 2019 at 5:38 PM