GIFT-CARD PLANNING


The gift card can be purchased by a user to donate to another user. 


To create a gift card click on Planning - Promotions - Gift Card


Click on add and specify the following details:

  • Description: name of the Gift Card
  • Code: code for the Gift Card e.g. HW17
  • Type:
    •  Multipack: the gift-card will be a multipack (e.g. one day pass)
    •  Top Up: the gift-card will be a wallet top up
  • Item Name: name of the multipack/wallet top-up
  • Barcode (optional): the gift card can be sold by scanning the corresponding barcode
  • Price: sale price of the Gift Card
  • Tax
  • Web:
    • available for sale on the E-Commerce
    • web description of the Gift Card


Click on OK to confirm the creation of the Gift Card.


HOW TO GENERATE CODES FOR THE GIFT CARDS


Once the Gift Card has been created you can click on Generate Codes. 


A new window will pop up, prompting to enter the number of codes to be created. 

Once you have clicked on Create Codes and confirmed the operation, a new window will provide a summary and it will be possible to export the codes.



The codes will be exported on an Excel file. Each code corresponds to a gift card. The code will be given to the receiver of the gift card so that it can be redeemed from the Front-Office window after the gift card has been sold.


HOW TO SELL A GIFT CARD


Gift Cards are sold through the Proshop.


Sale through barcode


Scan/Type in the barcode and proceed with the sale (this option is only available if the gift card has been provided with a barcode in the planning)



Manual sale


Click on Gift Card List and select one gift card from the table by clicking on Add. Then proceed with the payment.


Once the payment has been completed, the client can be provided with the gift code (found on the Excel file).



HOW TO REDEEM A GIFT CARD


From the Front Office it is possible to check the validity of a code associated with a gift card/coupon:


  1. Click on Front Office -> Gift Card/Coupon
  2. Insert the code and click on Check Code


3. Insert the name of the person who will receive the gift card/coupon and click on Redeem


4. The system now is confirming that the code cannot be used again since it has already been redeemed



5. The user's profile will be automatically updated with the new multipack or credit (in case the gift card corresponds to a wallet top-up) as shown in the pictures below