With a suspension it is possible to temporarily freeze the validity of a multipack.

The days of suspension will be added to the date the multipack expires.


Steps to create a suspension:

  1. Click on the multipack that you intend to suspend in the user's profile
  2. Click on Suspensions - Add to choose a suspension or you can also click on Freeze to complete the procedure (see Suspensions to learn how to create one)
  3. choose the suspension from the drop-down menu (please note that if a specific suspension has been added to the details of the multipack during the planning, it will be the only one available)

  4. specify the start of the suspension

  5. specify the end of the suspension (the system automatically sets the last day of the suspension according to the duration specified in the planning)
  6. penalty: additional fee for the suspension (optional)
  7. notes about the suspension

  8. click on OK to add the suspension


The icon  informs that the multipack is currently suspended.


You can still edit/delete the suspension in the details of the suspended multipack.



Standard suspensions can be applied for a potentially unlimited number of times, whilst suspensions based on the solar month cannot be applied again once they have run out (click here for more details).