With a suspension it is possible to temporarily freeze the validity of a multipack.
The days of suspension will be added to the date the multipack expires.
Steps to create a suspension:
- Click on the multipack that you intend to suspend in the user's profile
- Click on Suspensions - Add to choose a suspension or you can also click on Freeze to complete the procedure (see Suspensions to learn how to create one)
choose the suspension from the drop-down menu (please note that if a specific suspension has been added to the details of the multipack during the planning, it will be the only one available)
specify the start of the suspension
- specify the end of the suspension (the system automatically sets the last day of the suspension according to the duration specified in the planning)
- penalty: additional fee for the suspension (optional)
notes about the suspension
click on OK to add the suspension
The icon 
informs that the multipack is currently suspended.
You can still edit/delete the suspension in the details of the suspended multipack.
Standard suspensions can be applied for a potentially unlimited number of times, whilst suspensions based on the solar month cannot be applied again once they have run out (click here for more details).