Introduction

With Sportrick it is possible to use coupons during payment. A client can redeem the coupons that have been added to their user profile in the Coupon section.

With a coupon it is possible to apply discounts on the final price up to 100%.

Coupons can be assigned free of charge, sold or they can be the result of a refund.


When redeeming a coupon, the whole value must be used for a single transaction.

This means that clients can enjoy a discount on the final price of the item on sale or they can get them for free if the value of the coupon corresponds to the amount to be paid.


If there is the need to use a coupon for different payment transactions, it will be necessary to edit the coupon's value, so that it matches the amount to be paid and then assign a new coupon to the user with the remaining credit. Example: 10 passes for spinning cost 50£. The customer has a coupon worth 80£. By changing the value of the coupon to 50£, the 10 passes will be sold free of charge and the remaining 30£ credit will have to be added to a new coupon. Please note that this procedure is only allowed if the coupon has been planned as flexible.


How to use coupons for payment

Open the Payment window in the user profile. Please note that for each option described below it will be possible to select more than one coupon. Coupons can be used as follows:


A) cash outflow: the value of the coupon is bigger than the price of the item/s on sale -> the negative total value will be registered as cash outflow:

  • refund coupon (for refund procedures)
    1. click on Redeem Coupon 
    2. click again on Redeem Coupon next to the coupon you wish to use 
    3. click on Pay Now

  • flexible coupons:
    1. select the corresponding box of the coupon in the payment window
    2. click on Pay Now

 

The payment of an item cheaper than the value of the coupon, will trigger the following:

  1. the item will be sold with a price equal to 0 since the coupon will be used as payment method
  2. the remaining amount of the coupon will be registered as cash outflow


B) discount: the value of the coupon is smaller than the price of the item/s on sale:

  1. in the Payment window, select the corresponding box of the item/s on sale 
  2. select which coupon/s will be used for the discount:
    • fixed coupons or refund coupons: click on Redeem Coupon in the Payment window
       and then click again on Redeem Coupon next to the coupon/s that will be used for the discount

 

  • flexible coupons: select the corresponding box of the coupon in the payment window 

3. the system will automatically calculate the difference between the value of the coupon and the item on sale and the total amount will be consequently discounted

4. click on Pay Now

C) no amount to pay: the value of the coupon and the price of the item/s on sale are the same:
  1. in the Payment window, select the corresponding box of the item/s on sale
  2. select which coupon/s will be used for the discount:
    • fixed coupons or refund coupons: click on Redeem Coupon in the Payment window 

and then click again on Redeem Coupon next to the coupon/s that will be used for the discount

  • flexible coupon: select the corresponding box of the coupon in the payment window

the total will be = 0, no payment will be necessary and no document will be issued


After the payment, in the coupon section of the user's profile a new icon will notify that the coupon has been used for payment.