There can be different ways of catching up a missed class. Some might require an absence, some courses can have a limitation of classes available for catch up, and so on. With Sportrick it is possible to create various catch-up types.

To create a catch-up type to manage missed classes click on Add and specify:

  • Name
  • RULES: 
    • Rule 1: limit of catch-up classes for each sub-season of the course.
    • Rule 2: catch-up classes available only in case of absence.
    • Tags: tags can be automatically associated with a catch-up class to speed up searches.

It is advisable to assign an automatic tag to the class to be able to easily differentiate between clients who booked a catch-up class and regular attendees. To create a catch-up tag ->  Tags

    • Activities: in order for catch-up classes to be available for booking, you will need to add the corresponding activity/ies in this field. If you select "Include the same activity of the course/multipack", catch-up classes will be available for the activity/ies included in the course/multipack the client has paid for.

After a catch-up type has been created, it is necessary to follow the below steps to make catch-up classes available:

  1. click on Planning -> Courses -> Course Sale 
  2. select the Season and Activity and click on Confirm. If there are previously created items, they will be shown in the summary. Otherwise follow the procedure explained in Course Sale
  3. click on Edit and select the catch-up type, then click on OK.