To create a service click on Planning - Services - Services - Add


Info required for the creation of a service:


Info:

  • Service Name;
  • Description;
  • Activity related to the service: the colour of the service on the the reservation calendar will be the same of the corresponding activity (set in the Settings); it is recommended to always link an activity to make the most of Sportrick's potential;
  • Capacity: maximum number of people that can enjoy the service;
  • Split the amount between all or some of the participants to the service. If disabled, the person who booked the service will be charged the full amount required for the service

Sale:

  • Available for sale from;
  • Available for sale until;
  • Duration of the service;
  • Anonymous sale: the service can be sold to a person external to the club (no user's profile)

Price:

  • Price;
  • Tax (please note that in order to make the most of Sportrick's potential, it is always recommended to assign a tax)

Web:

  • E-Commerce sale:
    • Sale: the user can purchase a new service;
    • Renewals: the user can renew a previously purchased service;
  • E-Commerce name;
  • E-Commerce description;

Access Control:

  • Use default settings;
  • Specify access time if you wish to customise the settings. You can:
    • set early access minutes compared to the beginning/end of the service;
    • set late access minutes compared to the beginning/end of the service;

Statistic Details: key words that can be used as filters for services in reports and analysis


After the creation of a service, in order to add the required resources click on the Detail button and then on Resources.

There are two ways to assign resources to a service:

  1. Resource: select an area/machine/person. The resource selected will be mandatory for the service (unless marked as optional, see point 3 below);
  2. Tag: add a group of resources associated with a specific tag. This way it will be possible to select a resource according to availability/preference among those linked with the tag. To assign tags to resources related to a service see Resources and Tags;
  3. Optional: by default, the resources that are added to a service are mandatory. For a resource to be optional, tick the corresponding box. 

Additional services: 

  1. additional services associated with a specific optional resource: in the Resources section it is possible to link an optional resource with an additional service:
    1. select the resource
    2. tick the Optional box
    3. select the additional service

example: if the rental of the tennis court is 10£ and the rental of the court including a private lesson with an instructor is 22£, the tennis court will be the mandatory resource and the instructor will be the optional resource combined with "private class" as additional service. When this service is sold, the client will be offered the possibility to pay extra to enjoy the additional service (private lesson). 

  2. the additional service does not require a specific resource: click on Plus, pick the additional service and select whether it is mandatory or not           then click on Add 

  • mandatory: this service will be automatically added to the main service;
  • optional: this service can be added on top of the main service if required


To save the changes click on OK.