Coupons are useful for refunds, discounts or gifts.


Follow the below steps to create a coupon:


Click on Planning - Promotions - Coupons- Add


Info:

  • Name
  • Description (optional)
  • Type of coupon:
    • Fixed: the value cannot be changed and it can be either a fixed amount that will be deducted or a percent value of discount
    • Flexible: the amount can be edited by the operator during the sale. This option does not allow a percent value of discount.

Price:

  • Duration: period of validity of the coupon (optional)
  • Coupon Type
    • if the coupon is FIXED:
      • discount (percent value of discount that will be deducted from the price of the item the customer is purchasing)
      • fixed amount (value of the coupon in £, e.g. enter "10" to deduct 10£ from the final sale price)
    • if the coupon is FLEXIBLE:
      • fixed amount (value of the coupon in £, e.g. enter "10" to deduct 10£ from the final sale price). This amount can be changed by the operator during the sale procedure. 
  • Coupon Value: this value is mandatory. If the coupon type is flexible, specify an amount that will be changed at a later stage by the operator if required
  • Tax: only available for fixed-amount coupon types. To create a tax please refer to the manual


Important: the button Delete will delete the coupon but it can only be used if the coupon hasn't been assigned to a user yet. Conversely, the coupon can be stored (Edit -> Store Coupon). This means that it will no longer be in use but it will be kept in the system for record purposes.