To make the membership/subscription suspension process automatic, you can create different types of suspensions according to your requirements by clicking on Planning - Multipacks - Multipack Suspensions - Add and specify:
- Duration: validity of the suspension (days, weeks, months, years)
- Various: if you tick the box next to "Do you wish to add a Penalty for the suspension?" an additional fee will be applied. Once you have ticked the box a new button will be available for you to specify the amount to be charged for the suspension.